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About Us

A Family-Owned Cleaning Company Built on a Promise

Meet Phyllis and Doug Ramsey, the husband-and-wife team behind D&P Cleaning Service.

Our Story

The Heart & Dedication Behind D&P

D&P Cleaning Service LLC wasn’t just built on a business plan — it was built on a promise. For more than thirty years Doug worked as a dedicated electrician while Phyllis poured her energy into growing our family business.

Then a severe medical misdiagnosis turned our world upside down. Phyllis spent two and a half years on heavy medication before doctors discovered it was not cancer. Without a second thought, Doug hung up his tool belt to support her and keep the business we’d worked so hard to build. Family comes first, always.

That season revealed the true spirit of our company. We run our business the way we live our lives: with absolute dedication, honesty, and a commitment to showing up for the people who depend on us.

Phyllis and Doug Ramsey, owners of D&P Cleaning Service, with Chester and the Roanoke Valley

Our Standards

Our Hiring Standards & Team Commitment

Our technicians are the backbone of D&P — conscientious, reliable and thoroughly trained.

Background Checks

Every team member passes a comprehensive criminal background check before entering any property.

14-Day Training

An intensive 14-day field training course builds the skills behind our spotless results.

Quality Control

Ongoing quality checks keep every visit at our premium standard.

Family Values

We treat every home and business with the same loyalty we show our own family.

Our Commitment

The D&P Clean Commitment

We use eco-friendly products so your space is spotless without harsh toxins, and we back every visit with a 100% customer satisfaction guarantee. Our services include residential house cleaning, office and commercial cleaning, deep cleaning and move-in and move-out cleaning.

When you hire us, you aren’t just getting a cleaning crew — you’re getting a team built on resilience, trust and a lifelong habit of hard work.

We serve homes and businesses within about 60 miles of our two hubs: Chester, Richmond and the Tri-Cities and Salem, Roanoke and the Roanoke Valley.

Trust & Safety

Why Our Clients Trust Us

Background-Checked Team

Every technician passes a comprehensive criminal background check before entering a home or business.

14-Day Training

Our intensive 14-day field training and ongoing quality checks keep results consistent.

Eco-Friendly Products

Non-toxic, pet-safe green products protect your family, staff and the environment.

100% Satisfaction Guarantee

If something isn’t right, tell us and we’ll make it right — that’s our promise.

Family-Owned & Licensed

A fully licensed, owner-operated company led by Phyllis and Doug Ramsey.

All Supplies Included

We bring professional supplies and equipment to every visit.

Ready for a cleaner space?

Get a free, no-obligation quote from a family that shows up.

FAQs

About D&P FAQs

Quick answers from the D&P team. Don’t see your question? We’re happy to help.

Or send us a message and we’ll reply within one business day.

Who owns D&P Cleaning Service?

D&P is owned and operated by Phyllis Ramsey (Managing Owner) and Doug Ramsey (Managing Member), a husband-and-wife team based in Chester, Virginia.

Is D&P Cleaning Service licensed?

Yes. D&P Cleaning Service LLC is a fully licensed, family-owned commercial and residential cleaning company.

How do you screen your cleaners?

Every team member passes a comprehensive criminal background check and completes our intensive 14-day professional training course, followed by ongoing quality-control checks.

What products do you use?

Premium eco-friendly, non-toxic and pet-safe cleaning products that protect your family, staff and the environment.

Do you guarantee your work?

Yes. We offer a 100% customer satisfaction guarantee at a competitive price.

Which areas do you serve?

We clean within about 60 miles of Chester and Salem, Virginia — including Chester, Chesterfield, Richmond, Midlothian, Colonial Heights, Petersburg, Hopewell and Henrico, plus Salem, Roanoke, Vinton, Cave Spring, Botetourt County, Christiansburg, Blacksburg, Bedford and Smith Mountain Lake. See our Chester-area and Roanoke Valley service area pages.